• Home
  • keyboard_arrow_right Trends
  • keyboard_arrow_right Construction business
  • keyboard_arrow_right Corporate Gifting and Enhancing Connections in the AEC Industry

Trends

Corporate Gifting and Enhancing Connections in the AEC Industry

Building PA Podcast November 28, 2024 14


Background
share close

In this episode of the Building PA Podcast, co-hosts Jon O’Brien and Chris Martin welcome Gabriel Luber, co-owner of Lancaster Gift Box Company. Gabriel shares the unique journey of his business, which began as a fresh grocery delivery service during the pandemic and pivoted to focus on highly custom corporate gifting and appreciation programs using handcrafted, Pennsylvania-made products.

Gabriel discusses the importance of nurturing relationships in the architecture, engineering, and construction (AEC) industry, emphasizing that while the industry has become more transactional over the years, there remains a strong need for relationship-building. He highlights the concept of “tactical generosity,” which involves intentional gestures of appreciation to transform interactions into lasting relationships.

Throughout the conversation, Gabriel presents compelling statistics about client retention and the profitability associated with nurturing existing clients versus solely pursuing new business. He outlines various touchpoints where businesses can show appreciation, such as during the onboarding process and in recognizing life events.

The episode concludes with a powerful testimonial from a satisfied client, showcasing the impact of Lancaster Gift Box’s services. Gabriel invites listeners to connect with him on LinkedIn, encouraging friendly conversations about their visions and projects.

Join us for this insightful discussion on the power of appreciation and relationship-building in the construction industry!

Tagged as: , , , , , , , , .

Rate it
Previous post