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The real value of working in the building trades with Dave Ianucci, EAS Carpenters Chris Martin
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Director of Safety and suicide survivor shares how his experience is helping others in construction Building PA Podcast
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Construction companies win when their insurance broker is construction-centric! Building PA Podcast
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Corporate Gifting and Enhancing Connections in the AEC Industry Building PA Podcast
In this episode of the Building PA Podcast, co-hosts Jon O’Brien and Chris Martin welcome Gabriel Luber, co-owner of Lancaster Gift Box Company. Gabriel shares the unique journey of his business, which began as a fresh grocery delivery service during the pandemic and pivoted to focus on highly custom corporate gifting and appreciation programs using handcrafted, Pennsylvania-made products.
Gabriel discusses the importance of nurturing relationships in the architecture, engineering, and construction (AEC) industry, emphasizing that while the industry has become more transactional over the years, there remains a strong need for relationship-building. He highlights the concept of “tactical generosity,” which involves intentional gestures of appreciation to transform interactions into lasting relationships.
Throughout the conversation, Gabriel presents compelling statistics about client retention and the profitability associated with nurturing existing clients versus solely pursuing new business. He outlines various touchpoints where businesses can show appreciation, such as during the onboarding process and in recognizing life events.
The episode concludes with a powerful testimonial from a satisfied client, showcasing the impact of Lancaster Gift Box’s services. Gabriel invites listeners to connect with him on LinkedIn, encouraging friendly conversations about their visions and projects.
Join us for this insightful discussion on the power of appreciation and relationship-building in the construction industry!
In this episode of the Building PA Podcast, co-hosts Jon O’Brien and Chris Martin continue their engaging conversation with Andy Gaslevich and Ben Miller from Cleveland Brothers, diving deeper into […]
